 Our goal is to make the process of buying, selling, or owning a home efficient, enjoyable and rewarding for you. See what our clients have said about our real estate services...
We had the pleasure of working with The Cross Team. They were true pros and truly listened to our needs for selling and buying houses in South and North Charlotte. From beginning to end they were with us every step of the way and provided excellent insight, advice, and knowledge in the buying and selling process. In addition they provided exceptional customer service throughout. If we ever had a question or need, they reacted in a timely and respectful manner. They were really on top of it! They are the only real estate agents we will ever recommend. After spending an afternoon with them, you will understand why they are such successful realtors in this competitive market.
Jay and Jessica Fording
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I just want to say that when my family and I first met Jane, we knew she was the Realtor for us. She’s a people person for sure and very patient. My family and I felt the she had our best interest at heart. I had a thousand and one questions for her about the sale of our house, as well as the one we were going to have built. During the time of our sale the market was very slow however, Jane was always there with encouragement and creative ideas. The sale and the purchase went very smoothly. If we ever decide to sell or purchase again, we will make sure to contact Jane and her team.
Deb Cherry
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Just a note to let you know that I always try to refer my friends and business associates to you, so that they too will enjoy smooth real estate transactions! You have consistently proven your great negotiating skills as well as exceptional follow up and great insight on pricing, timing and the proper staging of my homes. I will, of course, continue to use you and your team, and wish you continued success in your industry!
Dan McLaughlin
Owner and Investor
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It has been such a pleasure working with and getting to know you both. I can’t tell you how amazed I still am at how quick and smooth our home purchase here in Charlotte went. You helped us find and purchase a great home in a great neighborhood in such a very short time frame. Claude you were really excellent at learning about us, our friends and our wants in order to help us find our place here in Charlotte. You also made it a lot of fun! Thank you for always being available to answer my many questions. Andreas and I are very grateful to you both!
Andreas and LauraLee Seibold
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My wife and I were being relocated back to Charlotte from the Midwest and we were referred to Jane by a co-worker (Jessica Fording) who had recently worked with her on both buying and selling. Since we were completely new to the area we needed to rely on Jane and The Cross Team to help not only find the right home for us but to help us select the area of town that would work best for us! Jane is very well in tune with what is going on in Charlotte and her knowledge helped us to select the area and house that best suited our needs. We never felt rushed or pressured to make a quick decision on buying a home. The speed and grasp of what we were and were not interested in was a beneficial time saver for us, as she narrowed down our search to houses and neighborhoods that would “fit us”. Jane went above and beyond our expectations and we will recommend her to anyone moving to the area!
Tom and Jodee Iten
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Thank you for all your help. We could never have done this move from NY to SC without your expertise, dedication and hard work. You made the move effortless and fun! We cannot thank you enough for going the extra mile. We will surely recommend you to all our new friends and family, should they have any real estate needs!
JoAnn and Steve Tortora
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Just a note of thanks for the outstanding service and support I received from you. You made yourself available 24/7. Thanks for making sure the closing went so smoothly! Your recommended contractors worked very professionally, were ready to go and had reasonable rates! The service and experience was outstanding and rewarding. I will be recommending you and your team to any friends, family and my work associates, should they be in need of great real estate services!
Tracy Dibbel
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My wife and I met Jane out of sheer luck. We were new to the Charlotte area and spotted a house for sale in a nice neighborhood that we were interested in. Since we did not have a Realtor, I called the number on the RE/MAX sign, and as luck would have it, it was Jane’s. Since then, we have had the pleasure of working with Jane and The Cross Team on two other occasions. Twice as buyers and once as a seller.
We have total faith in her, knowing she will do the right thing for us. The experiences were always fun, yet the skills used through to the closing table were incomparable. As a seller’s agent, Jane saw to it that only the best qualified potential buyers would look at our house. We had a contract in a very short time, and got the asking price as well! We are always helping out our friends, family and coworkers by referring them to Jane and the Cross Team for all their Real Estate needs.
Paul and Jennifer Baron
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I just wanted to drop you a note on how happy we are with our home and again thank you for your professionalism in helping us find and get our new home! Your speed on starting us up on a search was great. You have such an excellent feel for the market and handled our business as if finding the right home for us was the only thing that mattered to you.
We appreciated your input and insight during our home tours. One final note, you really went to bat for us when we found the right home. Great negotiation skills! We couldn’t be happier with our home! We feel fortunate to have been referred to you! We will be doing the same for our other friends. Much Success!
Kevin and Maria Walter
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I use The Cross Team for all my real estate purchases, both investment, commercial and personal. I met them by calling on one of their listings. I had called on two other agents that same day. One returned my call two days later, and the other never bothered to return the call. Jane had returned the call promptly. I was able to define how I wanted to set myself up in Charlotte, and I have been working with The Cross Team for over three years now. I can say this. Although, they were not referred to me, and we started our business relationship as complete strangers, I have complete respect for them, trust in them and can always count on total professionalism from them. I recommend The Cross Team to any one that has real estate needs!
Kibreab Ghebresilasie, Investor
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Bob and I want to thank you for your diligent efforts in selling our University Condominium. We were pleasantly surprised that you had contacted various investors on our behalf, and were delighted when you had a full price offer for us in just a few days…especially with the slower market!
The fact that we were absentee sellers didn’t make it easy on you, but you took care of all the details for us, including meeting inspectors and contractors, repair of the HVAC and making sure all listing and closing documents were in order. Your follow through and continued contact with us was greatly appreciated. Being in the business myself, I truly feel that customer service is the most important aspect of the listing and sales process and you certainly didn’t let us down! If I ever have the opportunity to refer you some future business, I won’t hesitate!
Michele and Bob Halloy
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I loved working with The Cross Team! Charlie was very helpful and went way out of his way to make sure that I received the best deal possible! He negotiated my deal to get me the lowest purchase price and the best payment plan for me. He walked through the inspection on my behalf, kept me updated on everything that was going on in this deal so I was never out of the loop or felt like I may have surprises looming. Communication and insight was great throughout the process. I will be sending my friends your way!
Kevin Newton
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One thing that I have learned not to take for granted is excellent customer service. Lucky was I to be given your name to be my Realtor! You were there not only to negotiate and sign the contract, but also for the meetings with the builders, the inspectors, even the options and finishes. Your expertise and advice on what consumers in my price range would be looking for, come time for re-sale, simplified the process. I wanted to thank you for taking all my doubts and fears of building a home in a different state, off of my shoulders. Now, I am settled in my new home and couldn’t be happier!
Sheila Warner
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I moved here from Louisville, KY and needed to find a home that was convenient to my work and in a great school district for my children. Charlie went above and beyond my expectations. He was knowledgeable on the schools and had the research readily available to back up his statements. Charlie kept my wife and I in the loop in both states!
Once we found the home, Charlie was able to negotiate an incredible deal and put me in touch with several vendors to make my house ‘move in’ ready, (window treatments, appliances, etc.) His communication was excellent throughout the transaction and we were able to close with NO surprises. I will gladly speak with you if you would like any additional insights regarding the level of service you can expect from Charlie Berry and The Cross Team.
Ronald Barnett
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Of all the challenges and obstacles we had to overcome in our relocation to Israel, the selling of our house in Charlotte was the easiest and least problematic. In fact there were no problems for us at all because you took care of them!
Patty and I want to express our sincere thanks and gratitude. You handled the communication difficulties due to our 7 hour time difference and the closing in our absence like a true professional. Let us not overlook the fact that you had the house under contract in two weeks!
When we return to the States in a few years, we hope it is in an area where we can use your services again. If not, you have set a standard for service and care for which we will judge all our future Realtors.
Scott and Patty Robertson |